How can I modify my existing booking?
Answer
You can modify your booking through your online account up to 48 hours before the service. Changes may include date, time, service additions, or special instructions. Last-minute changes should be made via phone.
Related Questions in Booking
What information do I need to provide when booking?
To complete your booking, please provide: Property address, number of bedrooms/bathrooms, service type required, preferred date and time, access instructions, and any special requirements or areas needing attention. For end of lease cleaning, please include real estate agent details.
How do I ensure my special requirements are noted in the booking?
During booking, you'll find a "Special Instructions" section where you can detail any specific requirements, access instructions, or areas needing extra attention. These notes are provided directly to your cleaning team.
Can I book different time slots for recurring services?
Yes, when booking recurring services, you can set different time slots for each visit. Our system allows flexible scheduling to accommodate your changing needs.