What is your bond back guarantee policy for end of lease cleaning?
Answer
We offer a 100% bond back guarantee with our end of lease cleaning service. If your real estate agent finds any issues within 72 hours of our service, we'll return and rectify them at no additional cost. Our guarantee ensures you receive your full bond refund, backed by our proven track record with Melbourne real estate agencies.
Related Questions in End of Lease
What is your pricing structure for bond cleaning?
Our bond cleaning prices are transparent and competitive, based on property size and condition. All quotes include our bond back guarantee, complete cleaning checklist, and free re-clean if required by the agent within 72 hours.
Do you offer pest control with end of lease cleaning?
Yes, we provide integrated pest control services with our end of lease cleaning packages. This includes flea treatment for properties with pets and general pest control, all backed by our satisfaction guarantee and meeting real estate requirements.
What documentation do you provide after bond cleaning?
We provide a comprehensive bond cleaning certificate, detailed cleaning checklist, before/after photos, and receipt for real estate submission. All documentation meets REIV requirements and supports your bond refund claim.