How do I ensure my special requirements are noted in the booking?
Answer
During booking, you'll find a "Special Instructions" section where you can detail any specific requirements, access instructions, or areas needing extra attention. These notes are provided directly to your cleaning team.
Related Questions in Booking
How do I book specific cleaning teams?
Regular cleaning clients can request preferred teams during booking. While we try to maintain consistency with regular bookings, team availability may vary. All our teams are thoroughly vetted and trained.
How far in advance should I book an end of lease clean?
We recommend booking end of lease cleaning at least 5-7 days before your final inspection. However, we also offer emergency same-day services when available. Early booking ensures your preferred time slot and allows adequate time for any required re-cleaning under our bond back guarantee.
What payment methods do you accept for bookings?
We accept all major credit cards, PayPal, and direct bank transfers for online bookings. Payment is secured through our encrypted payment system. For regular services, you can set up automatic payments for convenience.