What is your bond back guarantee policy for end of lease cleaning?
Answer
We offer a 100% bond back guarantee with our end of lease cleaning service. If your real estate agent finds any issues within 72 hours of our service, we'll return and rectify them at no additional cost. Our guarantee ensures you receive your full bond refund, backed by our proven track record with Melbourne real estate agencies.
Related Questions in End of Lease
How do you ensure all real estate requirements are met for bond cleaning?
We maintain updated checklists from major Melbourne real estate agencies and provide a detailed cleaning report with photos. Our teams are trained in the latest REIV standards, and we guarantee compliance with all agent requirements for full bond refund.
How comprehensive is your end of lease cleaning checklist?
Our end of lease cleaning checklist covers 50+ detailed items including deep oven cleaning, full bathroom sanitization, window track cleaning, cabinet interior detailing, and carpet steam cleaning. We follow REIV standards and real estate specifications to ensure property manager satisfaction and full bond refund.
What is your success rate for bond back guarantees?
We maintain a 99.9% success rate for bond returns, with over 10,000 successful end of lease cleans completed. In the rare case of any issues, our 7-day guarantee ensures we'll return promptly to address any agent concerns at no extra cost.