What information do I need to provide when booking?
Answer
To complete your booking, please provide: Property address, number of bedrooms/bathrooms, service type required, preferred date and time, access instructions, and any special requirements or areas needing attention. For end of lease cleaning, please include real estate agent details.
Related Questions in Booking
How do I book specific cleaning teams?
Regular cleaning clients can request preferred teams during booking. While we try to maintain consistency with regular bookings, team availability may vary. All our teams are thoroughly vetted and trained.
How far in advance should I book an end of lease clean?
We recommend booking end of lease cleaning at least 5-7 days before your final inspection. However, we also offer emergency same-day services when available. Early booking ensures your preferred time slot and allows adequate time for any required re-cleaning under our bond back guarantee.
How do I ensure my special requirements are noted in the booking?
During booking, you'll find a "Special Instructions" section where you can detail any specific requirements, access instructions, or areas needing extra attention. These notes are provided directly to your cleaning team.